AuraAsia88 takes the protection of every Malaysian player's personal data seriously. This Privacy Policy sets out in detail how we collect, use, store, and protect your personal information. Your trust is the foundation of everything we do.
Welcome to AuraAsia88's Privacy Policy. This document is our written commitment to you — an honest, transparent explanation of how the AuraAsia88 platform handles the personal information of every one of our Malaysian members. We understand that privacy is more than just a word — it is the trust you place in us, and we take that responsibility seriously.
This Privacy Policy applies to all users who access the AuraAsia88 website at auraasia88.biz, including all subpages, mobile applications, and any related services operated by AuraAsia88. It applies whether you are browsing the platform without registering, in the process of registering, or an active member making full use of our services.
Important: By using the AuraAsia88 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of it, please discontinue use of the platform and contact us for further discussion.
AuraAsia88 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We are committed to continually updating our privacy practices in line with evolving technology and legislation.
AuraAsia88 only collects data that is genuinely necessary to provide a safe, efficient, and responsible service. We do not collect information that is excessive or irrelevant to the operation of our platform.
Full name, date of birth, MyKad or passport number, gender, Malaysian citizenship
Email address, phone number, current residential address in Malaysia
Transaction history, deposit methods (TnG, GrabPay, DuitNow, FPX), Malaysian bank account details
Betting history, game preferences, login activity, session duration
IP address, device type, operating system, web browser, screen resolution
Live chat transcripts, support emails, complaint form submissions
Data is collected through three primary methods: (1) information you provide directly during registration and use of the platform; (2) data collected automatically via cookie technology and server logs; and (3) information received from authorised third-party payment providers such as Touch 'n Go eWallet and GrabPay during transaction processing.
AuraAsia88 uses collected data solely for legitimate, reasonable purposes directly relevant to delivering high-quality online betting services to our Malaysian players. We do not sell your data to anyone.
AuraAsia88's Guarantee: We never use your data for third-party marketing unrelated to AuraAsia88, and we never sell or rent your personal data to any external party.
AuraAsia88 does not share your personal data with third parties arbitrarily. However, there are limited situations where data sharing is necessary to ensure our services function properly and remain legally compliant.
We Will Never: selling your data to advertisers, sharing information with competing betting companies, disclosing data to parties without clear legal basis, or allowing third parties to use your data for their own marketing purposes.
Every third party granted access to your data is bound by strict data protection agreements and may only use that data for the purposes specified in their agreement with AuraAsia88.
AuraAsia88 continuously invests in the latest cybersecurity infrastructure to protect the personal data of every Malaysian player. We understand that your trust depends on our ability to keep your information secure.
All data transmitted between your device and AuraAsia88's servers is protected by 256-bit SSL encryption — the same security standard used by leading Malaysian banks such as Maybank and CIMB.
Personal data is stored on servers protected by multi-layered firewalls, role-based access controls, and round-the-clock security monitoring by AuraAsia88's cybersecurity team.
Access to your account can be further secured with 2FA — an additional layer of protection ensuring only you can log in, even if your password is compromised.
AuraAsia88 undergoes periodic independent security audits conducted by certified cybersecurity firms. Audit findings are used to continuously strengthen our protection systems.
In the event of a data breach, AuraAsia88 has a structured incident response procedure in place. Affected members will be notified within 72 hours of the breach being confirmed.
AuraAsia88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Duration | Deniable? |
|---|---|---|---|
| Essential Cookies | Session login, security, core platform functionality | Session only | No (platform will not function) |
| Functional Cookies | Remembers your language preference, display settings, and gaming preferences | 1 year | Yes (limited functionality) |
| Analytics Cookies | Platform usage statistics for improvement purposes | 2 years | Yes |
| Marketing Cookies | Relevant and personalised offers | 30 days | Yes |
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the core functionality of the AuraAsia88 platform and result in a degraded experience.
AuraAsia88 does not use third-party cookies for off-platform advertising. All marketing cookies we use are strictly for internal AuraAsia88 promotions, such as bonus notifications and seasonal offers relevant to your gaming activity.
AuraAsia88 does not retain your personal data for longer than necessary for the purposes set out in this Privacy Policy. We adhere to the principle of data minimisation — storing only what is needed, for only as long as it is needed.
Once the retention period expires or you request data deletion (subject to legal obligations), AuraAsia88 will securely delete or anonymise the data using industry-recognised procedures.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal data that AuraAsia88 holds about you. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal data AuraAsia88 holds about you. Such requests will be processed within 21 business days.
If the data we hold about you is inaccurate or outdated, you have the right to request a correction. Use the "Update Profile" function in your account or contact our support team.
You may request data deletion in certain circumstances. Such requests are subject to legal retention obligations that may prevent full deletion in some cases.
You have the right to object to the processing of your data for marketing purposes. Use the "unsubscribe" link in promotional emails or contact us directly.
You have the right to receive your data in a structured, machine-readable format for transfer to another service provider where applicable.
Under certain circumstances, you may request that AuraAsia88 restrict how we use your data while a dispute or review is in progress.
How to Exercise Your Rights: Submit a written request to privacy@auraasia88.biz by stating the type of request, full name, member number, and a copy of your identification document. We will respond within 21 business days.
AuraAsia88 takes child protection extremely seriously. Our platform is not intended for individuals under 18 years of age, and we do not knowingly collect any personal data from minors.
Zero Tolerance Policy: Should AuraAsia88 confirm that personal data of a child under 18 has been inadvertently collected, we will immediately delete such data, close the associated account, and take appropriate action. Parents or guardians who suspect that a child in their care has used the platform are urged to contact us immediately at privacy@auraasia88.biz.
If you have any questions, concerns, or complaints regarding how AuraAsia88 handles your personal data, our Data Protection Officer team is ready to assist.
AuraAsia88 is committed to investigating every privacy complaint thoroughly and transparently. All complaints will receive an initial response within 5 business days, with full resolution within 21 business days.
Privacy Email: privacy@auraasia88.biz
General Support Email: support@auraasia88.biz
Live Chat: Available 24/7 via the chat icon on the AuraAsia88 platform
Privacy Response Time: 5 business days (initial), 21 business days (full resolution)
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection under Malaysia's Ministry of Communications and Digital, as provided for under the PDPA 2010.
Six data security pillars we've built to ensure every Malaysian player's personal information is fully protected.
AuraAsia88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure all our data handling practices align with local legal requirements that safeguard the privacy rights of Malaysians.
We only collect data that is strictly necessary. No excessive data collection, no irrelevant questions in the registration form — we respect your privacy from the very first moment you interact with AuraAsia88.
Through your AuraAsia88 account settings, you can manage your privacy preferences, view the data we hold, update your personal information, and control the types of communications you receive from us.
AuraAsia88 player personal data is stored in an environment separate from the platform's operational and financial data. This ensures that any operational security incident does not impact your personal data.
AuraAsia88 has a dedicated, full-time Data Protection Officer (DPO) and privacy team responsible for ensuring that all data handling processes comply with applicable policies and legislation.
The AuraAsia88 Privacy Policy is reviewed and updated periodically to reflect changes in technology, industry best practices, and developments in data protection legislation in Malaysia.